Lincoln , Rhode Island Direct Hire Mar 1, 2021 Database Job Title:
Solutions Architect
Overview:
The Converge Solutions Architect (SA) combines deep technical expertise with a keen understanding of how to address the critical business needs of enterprise customers through Consulting and Implementing solutions. The SA is a high-impact, high-visibility role, and is considered to be the pinnacle of the Systems Engineering career path at Converge. You will be hands on designing, architecting, and implementing automation, Application, and hybrid cloud platforms.
Responsibilities:
Be the key technical leader and influencer in shaping customer decisions to adopt technologies involving OpenShift/Kubernetes distributions.
Serving as a Solutions Architect and trusted advisor for both the end customers and field sales teams.
Present, demonstrate and help execute proof of concepts for RedHat, IBM and VMWARE technologies, drive customer engagements from early conversations to decision making evaluations.
Design and implement hybrid cloud solutions based on Middleware, Integration, technologies in public and private Clouds ex: AWS, VMWare or Azure.
Influence Converge go-to-market strategies by providing feedback to pre-sales, and engineering on current and future product/solution requirements and assist in pre-sales blockers when encountered.
Be a self-starter who can flourish in a dynamic technology company.
Stay well ahead of the learning curve in your area of expertise and related business trends.
Requirements:
10+ years of relevant experience in Software pre-sales and technical sales.
Strong experience selling and architecting Public Cloud solutions based on AWS and Azure. Knowledge of GCP is a plus.
Must have real world practical hands-on experience with either AWS, Azure or GCP.
Experience with AWS Outpost and VMware Cloud on AWS.
Strong IT finance fundamentals (ROI/TCO conversations and public cloud cost).
Thorough understanding of networking in Virtualization and Public/Hybrid Cloud.
Must be able to thrive in a fast-paced, ever-adapting environment, working with cross-functional teams and leveraging company resources to drive sales using a combination of top-down and bottom-up tactics.
Must be a strong communicator and presenter with excellent writing skills with a penchant for organization, constant follow-up and attention to detail.
Experience in design, architect and deploying complex deployments.
Must have experience with IaC, Automation Platforms, Terraform, Ansible (preferred), SaltStack, etc.
Prior experience in application development or Systems Engineering background is a must.
Thorough understanding of technical sales techniques and processes including ability to understand customer needs, overcome objections, assist in development of business cases and technically close deals.
Excellent oral and written communications skills, as well as excellent presentation skills.
Ability to travel within the United States as required.
Qualifications and Experience:
Bachelor’s degree or equivalent experience
At least 5 years prior Solutions Architect experience in a high-tech sales environment with a proven track record of success in driving customer adoption of technology
Holding at least one of these certifications: AWS Certified Cloud Practitioner, AWS Certified SysOps Administrator, AWS Certified Solutions Architect (Associate or Professional) or equivalent from other Cloud Providers
Holding at least one of these certifications: Microsoft Certified Azure – Fundamental Exam, Microsoft Certified Azure Administrator or Microsoft Certified Solutions Architect
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Lexington , Kentucky Direct Hire Feb 15, 2021 Networking Job Title:
Network Engineering Manager
Overview:
The Network Engineering Manager works within the Converge Enterprise Cloud organization to oversee all build and support networking activities for Managed Services customers. As the leader of the Network Engineering Team, the Manager is the primary authority for all things Networking with regard to capabilities for customer solutions, Intra-Data Center connectivity, and support throughout the Enterprise Cloud organization. This role partners closely with several organizations and a wide range of roles from customer network resources to Converge Enterprise Architects to Service Desk Operations.
Key responsibilities:
Management Responsibilities:
Lead and Manage team of Platform or Service Engineer.
Oversee time and expenses.
Oversee coverage models.
Provide mentoring and training plans for direct reports.
Provide technical oversite and handle escalations for activities related to the platform.
Manage maintenance and purchasing process in support of multitenant capacity, dedicated assets, lab equipment, and maintenance of equipment and services.
Participates in annual audit process ensuring timely and accurate responses to ensure maintenance of industry certifications.
Pre-sales Responsibilities:
Approve standard configurations and statements of work for customer opportunities.
Assist in the design and prototyping non-standard customer solutions, configs, and SOWs.
Approve non-standard capabilities and customer calls as needed.
Service Offering Management:
Accountable for the scope and definition, costs associated, and staffing models associated with an offering.
Participate in design, prototyping, and production deployment of new offerings or updates to existing offerings.
Manage manufacturer and vendor technical relationships in support of service offerings and operational activities.
Services Delivery:
Manage incident que (levels 1, 2, and 3) associated with technology domain along with change, and problem ques.
Accountable for completing root cause analysis reports as related to technology domain/platform.
Assign resources to customer onboarding and project efforts.
Accountable for continuity of services in the even of a disaster recovery situation.
Qualifications and Experience:
Bachelor’s degree preferred, but not required.
7-10 years of experience in Networking
Management Experience is a plus.
Presales experience is a plus.
Knowledge of connectivity between multiple data centers is a plus.
Desired Certifications: CCNP/CCIE/JNCIE, VCP-NV, AWS Certified Advanced Networking, GCP Professional Cloud Network Engineer
Required Technologies: Data Center network design, Multi-tenant architecture, Spine/leaf configuration, VXLAN, edge routing eBGP, iBGP, OSPF, VRFs, Integration with public cloud providers (GCP / AWS / Azure / IBM Cloud)
Successful candidates will be organized and effective in both written and verbal communications.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Remote Direct Hire Jan 6, 2021 Other Area(s)
The Sales Support Representative (SSR) will be responsible for managing the quoting activity of an assigned list of accounts.
Work with Account Manager and Pre-Sales teams to obtain necessary information to build customer facing quotes.
Work with Distribution and Manufacturing Vendors to obtain pricing for quoting process.
Follow the published SSR process flow and meet all established SLAs.
Utilizes CRM and other tools to build customer facing quotes.
Work with Order Fulfillment Team to insure clean handoff of POs.
Escalate issues outside of the SSR Process Flow to Sales Operations Manager.
Responsibilities:
Comply with Published SSR Processes and SLAs.
Work in CRM tool to create customer facing quotes.
Deliver final quotes to Account Manager for final review and distribution to customer.
Work with AM to build and maintaining high customer satisfaction through:
Timely communication
Regular updates
Accurate quotes
The SSR will be required to work independently with minimal supervision and will need to manage internal and external resources in order to deliver on customer requirements.
Work with AM, Order Fulfillment, and Finance to process RMA requests.
Ensure that all opportunities are accurate and up to date.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing of knowledge/skill.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient computer skills including email, file management, word processing, spreadsheet, etc.
Ability to Prioritize, organize, and delegate assignments.
Perform other duties as assigned.
Skills
Strong customer service skill set.
Able to work in fast-paced environment.
Exceptional verbal and written communication skills.
Proficient computer skills including Microsoft Word, PowerPoint, Excel and Outlook.
Strong organization and presentation skills.
Excellent time management skills.
Decision-making, problem resolution and creative thinking skills.
Able to multi-task while shifting priorities as required.
Education and Experience Requirements
Associate degree or equivalent related experience (minimum).
4 Years of inside account management experience in a technology field and knowledge of distribution channel experience or an equivalent combination of education and professional experience.
Proficiency with CRM tools.
Must be resourceful and creative to ensure goals are met.
Exceptional attention to detail and organizational skills.
Ability to multi-task with excellent priority time management skills for changing priorities.
Results-oriented, self-starter who takes ownership of tasks.
Collaborative team player focused on achieving goals.
Ability to handle pressure in a professional manner.
The Sales Support Representative (SSR) will be responsible for managing the quoting activity of an assigned list of accounts.
Work with Account Manager and Pre-Sales teams to obtain necessary information to build customer facing quotes.
Work with Distribution and Manufacturing Vendors to obtain pricing for quoting process.
Follow the published SSR process flow and meet all established SLAs.
Utilizes CRM and other tools to build customer facing quotes.
Work with Order Fulfillment Team to insure clean handoff of POs.
Escalate issues outside of the SSR Process Flow to Sales Operations Manager.
Responsibilities:
Comply with Published SSR Processes and SLAs.
Work in CRM tool to create customer facing quotes.
Deliver final quotes to Account Manager for final review and distribution to customer.
Work with AM to build and maintaining high customer satisfaction through:
Timely communication
Regular updates
Accurate quotes
The SSR will be required to work independently with minimal supervision and will need to manage internal and external resources in order to deliver on customer requirements.
Work with AM, Order Fulfillment, and Finance to process RMA requests.
Ensure that all opportunities are accurate and up to date.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing of knowledge/skill.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient computer skills including email, file management, word processing, spreadsheet, etc.
Ability to Prioritize, organize, and delegate assignments.
Perform other duties as assigned.
Skills
Strong customer service skill set.
Able to work in fast-paced environment.
Exceptional verbal and written communication skills.
Proficient computer skills including Microsoft Word, PowerPoint, Excel and Outlook.
Strong organization and presentation skills.
Excellent time management skills.
Decision-making, problem resolution and creative thinking skills.
Able to multi-task while shifting priorities as required.
Education and Experience Requirements
Associate degree or equivalent related experience (minimum).
4 Years of inside account management experience in a technology field and knowledge of distribution channel experience or an equivalent combination of education and professional experience.
Proficiency with CRM tools.
Must be resourceful and creative to ensure goals are met.
Exceptional attention to detail and organizational skills.
Ability to multi-task with excellent priority time management skills for changing priorities.
Results-oriented, self-starter who takes ownership of tasks.
Collaborative team player focused on achieving goals.
Ability to handle pressure in a professional manner.
Saddle Brook , New Jersey Direct Hire Oct 5, 2020 Security Position Summary:
The Cybersecurity Technical Presales Architect provides technical architecture support for clients and prospect opportunities, with an emphasis on the IBM and Cisco security suites. This national role can be based from most US cities.
Primary Duties & Responsibilities
Provides analyses and technical support for clients’ engagements and assists the account team and other consultants with development of proposals, quotations and presentations/demonstrations; responsible for technical sales cycle working closely with sales to close business
Effectively delivers customer presentations, demonstrations and other related collateral
Performs pre-sales activities in conjunction with Account Teams in educating clients on Converge Security offerings, with a primary emphasis on the vendor security suites.
Prepares and delivers client presentations
Provides technical demonstrations to include implementation/migration planning
Prepares deliverable templates/client timetables
Develops recommendations based on analysis of business and technical requirements
Reviews client hardware and software configurations to ensure client meets necessary requirements
Supports and recommends architecture and design of projects
Performs account management duties to include research, problem solving, technical support, and general maintenance of client relationship
Prepares sales quotations and technical responses to Request of Quotation (RFQs) & Request for Information (RFIs) and Request for Proposals (RFPs)
Performs base level assessments and other discovery activities
Is mentored by more senior level resources through shadowing and other methods to support growth and develop technical expertise
Work with Security Leadership to help formulate and execute a mid-market security coverage/sales program
Training – Develop and execute a professional plan that will enhance skills
Position Requirements
Basic Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
At least three (3) years of Information Technology related work experience in a Security solutions focused role, with an emphasis on the Cybersecurity.
Other Position Requirements
Demonstrated ability to architect Security systems and configurations
Demonstrated ability to acquire further technical skills
Demonstrated communication and presentation skills
Demonstrated ability to multitask and prioritize workload
Demonstrated customer service skills
Demonstrated ability to investigate problems and utilize problem solving techniques
Demonstrated ability to establish positive working relationships and work as a team player in a consulting environment
Demonstrated ability to be resourceful in working with disparate client and internal departments to deliver meaningful solutions.
Demonstrated ability to develop strong client relationships and trust to secure future business.
Preferred Qualifications
Prior vendor technical pre-sales experience in network, endpoint and cloud security
Relevant certifications in applicable point solutions
Consulting experience
Demonstrated knowledge of project estimation and scoping experience
Santa Clara , California Direct Hire Oct 2, 2020 Networking
BlueChipTek is looking for a Senior Architect to help take our company to the next level. You will be working with some of the most innovative companies that are shaping our culture for the next decade. You’ll work with entrepreneurs, start-ups, VC backed, and large-scale companies that are working on incredible new ideas and focused on growth. We are a fast-paced company, on the leading edge of the technology where you’ll be working on the ground floor with the next generation of innovators.
Knowledge and able to engage in customer opportunities in the following areas:
LAN/WAN networking from a consultative approach
Wireless networking
Network wecurity / next generation firewalls
Datacenter modernization
Experience with working with Cloud Native Architecture & born in the cloud companies
For this position, we are specifically looking for an architect who has experience in the following areas:
Deep Networking Skills – Juniper, Cisco, Arista
Enterprise/campus networking and security – Aruba, Cisco Meraki
Network security – Palo Alto Networks, Cisco, Cisco Meraki, Checkpoint, Fortinet
Responsibilities
Strategic conversations with CTO, CIO’s and senior level technical staff
Ability to work with Application and Business teams not just traditional network teams
Ability to create and manage POC’s & POV’s.
Ability to create strategic presentations for adopting new technologies and modernization projects
Support the Sales and the rest of Engineering team by creating various kinds of project documentation such as:
Bills of Materials
Statements of Work
System Diagrams
Project Presentations
Be available to answer technical and product comparison questions for the field and inside sales teams
Assist and accompany the BCT sales team as required on customer calls and onsite meetings as a technical subject matter expert during various stages of sales process
Capture technical requirements for sales opportunities and recommend specific, detailed solutions
Help growing BCT’s business through the acquisition of new customers, winning sales opportunities, and earning repeat business with existing customers, and building business relationships with customers and manufacturers
Analyze technology trends for influence and impact on BCT products, strategy, and customers
Identify new opportunities for strategic directions and innovation
Contribute to or lead definition of an architectural framework for specific areas of technical expertise
Provide recommendations to senior management on strategic issues based on technical expertise and knowledge of industry trends combined with business needs
Deliver technically focused presentations to internal audiences to develop and promote BCT technology strategies
Deliver technically focused presentations to external audiences (on-site meetings, workshops, conferences, etc.) to promote solutions BCT is actively selling and to demonstrate BCT's technical expertise
Directly contribute to development of technical standards that are important to BCT
Be involved in Professional Services engagement within areas of expertise, to ensure that Customers are satisfied and to keep up with technical skills
Initiate and cultivate productive and positive working relationships between yourself and all BCT employees
Education and Experience Requested
10+ years of hands-on experience in network and firewall architecture and technologies
Deep understanding of networking technologies and protocols such as: Ethernet, LACP, VLAN, MPLS, VPLS, OSPF, IS-IS, BGP, QoS, STP, DNS, Multicast, TCP, HTTP
Fluency in translating applications needs to networking requirements
Four-year college degree in Information Systems or equivalent work experience
Current, relevant industry certifications a plus – Juniper Networks (JNCIS/JNCIP/JNCIE), Palo Alto Networks (PCNSE, PSE-P), Cisco Networks (CCNP, CCNE)
Additional Requested Skills
Team focus – Everything we do involves teamwork. Solutions architects are the elite members of the team and are often called upon to mentor and provide leadership to others
Results-oriented, highly productive, self-starter, taking ownership of tasks and completing them in a timely manner without reminders and with minimal supervision
Familiarity with various server technologies is helpful, but not required
Familiarity with various storage technologies/protocols: SAN, NAS, File Systems, FC, FCoE, iSCSI, SMB, CIFS, NFS, etc. is helpful, but not required
Familiarity with Linux and Windows Server system administration is desirable, but not required
Familiarity with AWS, GCP and Azure cloud platforms is desired
Saddle Brook , New Jersey Direct Hire Oct 2, 2020 Security Converge is looking for a Cybersecurity Enterprise Solutions Architect to join our growing team! As a Converge Cybersecurity Enterprise Solutions Architect , you will be responsible for planning and designing, enterprise security solutions. You will work closely with our clients and Managed Service Team to develop intelligent, scalable architectures to support the opportunity to work with our architects, engineers, and consultants, to understand our clients’ needs and craft a strategic security roadmap to get them there.
The Cybersecurity Architect will work with a team of engineers to maintain security systems and ensure successful implementation of security services to customers. Under the general direction of the Cybersecurity Leader, the Cybersecurity Enterprise Solutions Architect will find challenges on both sides of cyber, both designing secure environments, as well as compromising them during security assessments. The ideal candidate will proactively stay up to date with the threats landscape, conduct threat intelligence research, and convert that knowledge into offensive and defensive understanding. This role is a dual function of internal operations and client facing solution architecture and design. The ideal candidate will also assist clients by providing guidance on how to technically harden defenses following a cybersecurity framework. Using a mix of open-source and professional cybersecurity tools, this Subject Matter Expert can develop a fully baked cybersecurity strategy and actively engage with client delivery, and in campaigns such as penetration testing and red-team exercises including social engineering.
Job Responsibilities
The Cybersecurity Architect is responsible for Sales Engineering support, along with planning, designing and integrating solutions for multi-vendor Cybersecurity Solutions.
Participate in the planning, design, installation, and integration of security systems and cyber tools, including automation and orchestration capabilities where applicable.
Design, build, and lead in the implementation of the security stack and tools used by SOC.
Work with the DevOps team in the development of security stack integrations and tools used by SOC.
Work with the Deployment team in the deployment of security stack components and tools used by SOC.
Work with the Cloud Services team in the review and use of security stack components and tools.
Create documentation, flowcharts, layouts, diagrams, charts, and other applicable deliverables for current solutions.
Ensure that security services are being delivered to clients according to agreement terms.
Assist in root cause analysis for systemic issues as needed.
Provide assessments, design deployment and implementation services of multi-vendor security solutions in an enterprise environment
Support and/or lead application security testing
Stay informed on current events through threat Intelligence from OSINT and industry partners to enable threat hunting operations and improve detection capabilities
Engage various manufacturer engineering resources for lab access and design assistance
Assess customer environments and make recommendations
Act as an escalation point for Converge Engineers and Consultants
Meet with key partners to stay current on products and technologies
Maintain multiple advanced manufacturer specific and practice specific certifications.
Complete additional relevant certifications, as recommended or assigned by Cybersecurity Practice Leaders
Build and harden labs and production environments in traditional data center, hybrid, and cloud models
Work with Cybersecurity management team and Managed Security Services Practice Leader to develop or update standardized delivery, onboarding and managed services documentation.
Ability to perform vulnerability assessments, penetration testing, and red-team exercises preferred
Requirements
5+ years of work experience in Information Security or related fields.
Must be fully knowledgeable and able to design and plan, implement, and support security solutions in the following vendor technologies:
IBM Security portfolio
Current Endpoint Security Controls
Current Identity and Access Controls
Cisco Security (NGFW/NGIPS: ASA/FTD, FMC, AMP, or ISE) preferred but not required
Palo Alto and Juniper Security, preferred but not required.
Microsoft Azure Security, a plus
Amazon Web Service, a plus
Cloud Security Access/CASB understanding, a plus
One of the following certifications: CompTIA Security+, CCNA Security, CEH, SSCP, OSCP, CISSP
Strong communication skills with the ability to convey complex cyber-related information and business risks to non-technical audiences
Ability to enable IT integration with security platform integration frameworks Excellent customer service skills over the phone and in person
Ability to problem-solve and come up with solutions under pressure
Ability to work within a project framework and deliver on deadlines
Must be willing to collaborate with team members on projects to meet client expectations
Demonstratable examples of innovative thinking and problem solving
High level of motivation, organization, and commitment to professional development
Experience successfully working collaboratively and independently with minimal supervision
Professional demeanor
